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HUMANS OF RAS: RATDANY NUON

[mea.da.dai.mouy.roi], or “The 100-Handed Mother,” is a Khmer metaphor describing someone who seems to do everything, especially women and mothers. From juggling endless to-do lists to handling unexpected challenges, their days are filled with responsibilities. In simpler terms, they're master multitaskers.
This month, Humans of RAS introduces you to one of the women behind Rose Apple Square, Mrs. Ratdany Nuon. Let’s hear her story, and you can decide for yourself if she fits the description of “The 100-Handed Mother” or perhaps something even more!
Ratdany Nuon, or Dany, is an Assistant Manager for Hospitality & Operations at ULS Cambodia, the developer of Rose Apple Square and Velea Serviced Apartment & Suites. Her top priority is ensuring Velea Serviced Apartment & Suites is clean and ready to welcome guests. She was with us before the property was launched; safe to say, she’s also the face of Velea.
“Every morning, I make sure the property, and rooms are clean and ready to welcome guests. I also stop by the reception to check the team’s grooming and presentation. Throughout the day, I meet with residents to hear their feedback, both good and not-so-good, and make sure their concerns and requests are addressed,” Dany shared.
Finding solutions and balancing different expectations are at the heart of Dany’s role. Reflecting on what makes her most proud, she explained:
“Rose Apple Square was originally designed as a residential community. With the introduction of Velea, our serviced apartment brand that also offers short-term stays like a hotel, we now welcome both long-term residents and short-stay guests, each with different needs and expectations. Some value privacy and a quiet living environment, while others prefer the convenience and experience of a hotel-style stay. These expectations can sometimes be completely opposite, but what makes me proud is that we always find ways to accommodate their needs and make everyone feel comfortable and at home.”
Dany and her team often go beyond Velea’s standard services to help residents feel at home. For many international guests, navigating life in a new city can be challenging, from finding the right people to contact to seeking information about work permits and insurance. Dany is always happy to lend a hand.
Her dedication has left a lasting impression. As one resident recently told her, “Dany is the first person who made me want to live in Siem Reap.”
Despite her busy work schedule, Dany always makes time for what matters most: her family. Born and raised in Siem Reap, she is a proud single mother of two, a daughter who enjoys playing netball and a son who loves football.
Weekends are their special time together. Sometimes they take a short getaway, have a relaxing lunch on the outskirts of Siem Reap, or do a recurring swim-and-dinner on the weekend. The irony is that all three are often spotted by the pool; only the two little ones swim. Dany has aquaphobia, a fear of water!
That’s how Dany enjoys life in Siem Reap with her children. But what about life at Rose Apple Square? When she’s not busy working, you might find her enjoying a cup of coffee at Kaifun with her team or guests, or hitting the gym, one of her favorite activities.
Dany also shared her excitement about the community’s monthly Sundown Social events. “I’m impressed by how these events bring people together. Before, when residents wanted to connect with one another, they would often come to me to help make the introduction. Now, I can see that they’re getting to know their neighbors naturally, building friendships and becoming a closer community.”
As she continues to care for everyone around her at work, her personal goal is simple: to make more time for herself, focus on her health, hit the gym more often, and hopefully shed a few kilos along the way. Let’s send Dany some love and encouragement as she works toward her goals!

 

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